Office Telephony
Our team will assess your company’s business needs and, based on our experience, offer you the ideal model of telephone services.
After the technical setup of your company’s hotline, you will be able to:
- Proper routing of incoming calls based on language, departments, and other criteria
- Handling multiple incoming and outgoing calls simultaneously through a single number
- Defining the order of incoming calls on the hotline
- Notifying customers regarding call monitoring
- Informing customers with an automated response about the company’s working and non-working hours
- Integrating service centers into a unified system
- Evaluating completed communications via SMS or automated calls, and more
